Effective Date: 30 October 2023
Blind Studio (“we”, “us”, “our”) values your privacy. This policy explains how we collect, use, store, and protect your personal information in accordance with the New Zealand Privacy Act 2020.
1. Information We Collect
We may collect personal information necessary to deliver our products and services, including:
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Your name, email address, phone number, and delivery/installation address
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Details about your window treatment preferences, orders, and transaction history
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Billing and payment details
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Communications you have with us via phone, email, social media, or in person
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Technical information when you visit our website (such as IP address and cookie data)
2. How We Collect Personal Information
We collect personal information directly from you when you:
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Request a quote, consultation, measure, or installation
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Purchase products or contact us with enquiries
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Interact with us via email, phone, social media, or our website
We may also collect standard technical website data automatically via cookies to help improve site functionality.
3. Why We Collect and Use Your Information
We use your personal information to:
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Provide quotes, fulfill orders, process payments, and complete installations
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Communicate with you regarding your orders, appointments, or enquiries
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Send occasional updates or promotional offers (you can opt out at any time)
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Maintain business operations, accounting records, and comply with NZ legal obligations
4. Sharing Your Information
We will never sell your personal information. We only share information when necessary to operate our business, such as with:
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Delivery, freight, or manufacturing partners directly involved in fulfilling your order
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Payment processors or secure cloud storage providers
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Government or law enforcement authorities if required by New Zealand law
5. Security and Storage
Your personal information is stored securely in digital formats with administrative and technical safeguards to protect against unauthorized access, loss, or misuse. We only retain your information for as long as required for business or legal purposes.
6. Your Rights
Under the Privacy Act 2020, you have the right to:
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Request a copy of the personal information we hold about you
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Request corrections to any incorrect or outdated information
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Ask us to stop contacting you for marketing purposes
To exercise any of these rights, simply reach out to us using the contact details below.
7. Updates to This Policy
We may update this policy from time to time. Any updates will take effect once published on our website.
How to Contact Us
If you have any questions or privacy concerns, please contact us:
Operating Hours:
Monday – Friday: 8:00am to 5:00pm
Weekends: By appointment
